Shipping policy
Dispatch times
Items are printed or embroidered to order. Most orders are dispatched within 3–5 working days of artwork approval. If your order is urgent, contact us before ordering and we'll tell you what's possible.
Larger or bespoke print projects are quoted individually. Please get in touch to discuss timings.
Delivery rates (UK)
- Standard tracked delivery: £4.99
- Free standard delivery on orders of £50 or more
- Express delivery: £6.99
- Free collection from Embsay Mills
Orders are sent on a tracked service and you'll receive tracking by email once your parcel ships.
Local delivery
For customers near our Skipton base we often deliver local orders using our own vehicles. Contact us if you'd like to arrange this.
Collect in store
Collection from our Embsay Mills studio is free. Choose Pick up at checkout and we'll email you when your order is ready.
Where we deliver
We currently ship to addresses within the United Kingdom. If you need delivery elsewhere, contact us at info@willowpressprints.co.uk and we'll see what we can arrange.
Delays
Once a parcel is with the courier, delivery timescales are outside our control. If your order hasn't arrived when expected, contact us with your order number and we'll chase it.